What is the Area Agency on Aging for Memphis?
The Aging Commission of the Mid-South, part of Shelby County Government's Division of Community Services, is the designated Area Agency on Aging and Disability for Shelby, Fayette, Tipton and Lauderdale counties; its Information and Assistance line is (901) 222-4111.
Its office is at 160 North Main Street, 3rd Floor, Memphis.
What does the Aging Commission of the Mid-South help with?
Screening for TennCare CHOICES, in-home homemaker help, personal care and home-delivered meals, caregiver services, senior centers, the District Conservator and Public Guardianship Program, and an annual Senior Information Handbook.
Callers anywhere in Tennessee can reach their local agency at 1-866-836-6678.
Is there free Medicare help in Memphis?
Yes. TN SHIP offers free, unbiased Medicare counseling at 1-877-801-0044.
Counselors help with plan comparisons, Extra Help and Medicare Savings Programs.
Who helps Memphis seniors with TennCare applications?
The Aging Commission of the Mid-South helps people not yet on TennCare with CHOICES applications, TennCare Connect (855-259-0701) takes applications, and TennCare's LTSS Help Desk (1-877-224-0219) answers questions.
Current members call their health plan.
Is PACE available in Memphis?
Not as of October 2026: no PACE organization serves Shelby, Fayette or Tipton County, and Tennessee's PACE program operates in the Chattanooga area.
Memphis-area families rely on TennCare CHOICES and OPTIONS for comparable home-based help.
Where do veterans in Memphis get help with benefits?
Accredited veterans service officers help with VA pension and Aid and Attendance claims at no cost; the Memphis VA Medical Center provides VA health care.
Avoid anyone who charges to file a pension claim.
Who can help a Memphis senior with no family?
The Aging Commission of the Mid-South's District Conservator and Public Guardianship Program serves people who need a decision-maker and have no one willing or able to act, and Adult Protective Services responds when a vulnerable adult is at risk.
The long-term care ombudsman advocates for facility residents.
Where can Memphis seniors get home-delivered meals?
The Aging Commission of the Mid-South lists home-delivered meals among its in-home services, and OPTIONS for Community Living and TennCare CHOICES can include meals for eligible people; call (901) 222-4111 to ask about availability.
Senior centers in Shelby County also serve congregate meals, which add company and a reason to get out of the house.
Who answers questions about TennCare long-term care?
TennCare's LTSS Help Desk at 1-877-224-0219 answers questions about CHOICES and other long-term services and supports; people not yet enrolled can also call the Aging Commission of the Mid-South.
Current members can call their health plan's member services line.
