Avaline at River Oaks is a 125-bed assisted-care living facility at 1645 West Massey Road in Memphis, Shelby County, holding Tennessee Health Facilities Commission ACLF license #61, licensed through May 12, 2027; 26 of those beds are in a secured memory care unit.
What does Tennessee's license record show for Avaline at River Oaks?
Avaline at River Oaks appears on the state's current roster as license #61 with 125 licensed beds, which makes it larger than the 78-bed middle of the Memphis-area ACLF roster.
| Record | Value |
|---|---|
| License | ACLF #61 (HFC), status Licensed |
| License expires | May 12, 2027 |
| First licensed | September 11, 1998 (about 28 years) |
| Licensed beds | 125 |
| Secured (memory care) beds | 26 |
| Adult day care beds | 0 |
| Last state survey (HFC listing) | March 27, 2026 |
| Disciplinary actions listed by HFC | 4 |
| Management company (HFC listing) | Claiborne Senior Living, Hattiesburg MS |
Tennessee ACLF licenses expire annually on the anniversary of first issuance, and this one dates to September 11, 1998.
When did Tennessee last inspect Avaline at River Oaks?
HFC's facility listing gives March 27, 2026 as the date of Avaline at River Oaks's last survey, about 7 months before this page was built.
That is within the 15-month cycle the ACLF rule sets for unannounced inspections (0720-26-.05(1)). Ask Avaline at River Oaks for the statement of deficiencies from that visit and its plan of correction; the rule gives facilities ten days to return a plan after deficiencies are cited.
Across all 35 licensed ACLFs in the three counties, the median gap since the last listed survey is 27 months.
Has Avaline at River Oaks been fined by the Health Facilities Commission?
Yes. HFC lists 4 disciplinary actions against Avaline at River Oaks, the most recent dated June 3, 2020; Tennessee's civil penalties for ACLFs run up to $1,000 per violation for care and records problems and up to $3,000 per resident for keeping an inappropriately placed resident.
- June 3, 2020: Probation Lifted — Board finds that facility has satisfactorily complied with the requirements of the June 2019 Consent Order
- February 5, 2020: Eight (8) Civil Monetary Penalties (CMPs) Assessed — Violation of Standards for Assisted Care Living Facilities Rules 1200-08-25-.07(7)(a)(2) [Services Provided]; 1200-08-25-.07(7)(c)(6) [Services Provided]; 1200-08-25-.12(4) [Resident Records]; 1200-08-25-.08(9) [Admissions, Discharges, and Transfers]; 1200-08-25-.12(5)(a) [Resident Records]; 1200-08-25-.12(5)(b) [Resident Records]; 1200-08-25-.09(1) [Building Standards]; 1200-08-25-.10(2)(h) [Life Safety]; and 1200-08-25-.10(3)(d) [Life Safety]
- June 5, 2019: Consent Order - Placed on Probation no less than six (6) months; Assessed six (6) Civil Monetary Penalties — Violation of Standards for Assisted Care Living Facilities, Rule 1200-08-25-.07(7)(a)(2) SERVICES PROVIDED; 1200-08-25-.12(5)(a) RESIDENT RECORDS; 1200-08-25-.12(5)(b) RESIDENT RECORDS; 1200-08-25-.16(1) ADMISSION, DISCHARGES AND TRANSFERS; 1200-08-25-.06(1)(c) ADMISSIONS, DISCHARGES, AND TRANSFERS; and 1200-08-25-.08(8)(a) ADMISSIONS, DISCHARGES, AND TRANSFERS
- October 3, 2018: Consent Order/CMP x 2 Assessed — Violation Rule 1200-08-25-.08(8)(a) ADMISSIONS/DISCHARGES/TRANSFERS,
A consent order means the facility accepted the penalty rather than contesting it. The order PDFs are linked from the HFC listing; ask the administrator to walk you through what was found.
Does Avaline at River Oaks have a secured memory care unit?
Yes: HFC's October 2026 bed report lists 26 secured beds at Avaline at River Oaks out of 125, which Tennessee defines as a distinct part of the facility where residents are intentionally denied egress except for life safety.
For any secured unit, the rule requires an awake attendant on the unit 24 hours a day, an admission evaluation by a physician, an RN and a family member or advocate, quarterly placement reviews and annual dementia training for all unit staff (0720-26-.08(9)). Ask Avaline at River Oaks for its daily staffing pattern on the unit. See how Tennessee regulates secured units.
What are the alternatives to Avaline at River Oaks nearby?
The closest other licensed ACLF is Belmont Village in Memphis, in the same ZIP code, with 120 beds and 2 disciplinary actions on its HFC record.
| Facility | Miles away | Licensed beds | Secured / Alzheimer's beds | Last state survey | State disciplinary actions |
|---|---|---|---|---|---|
| Belmont Village 6605 North QUAIL HOLLOW ROAD, 38120 | 0.0 | 120 | 24 | 12/08/2022 | 2 |
| StoryPoint Germantown 6300 BriarCrest Ave, 38120 | 0.0 | 160 | 42 | 02/22/2023 | 1 |
| The Opus at East Memphis 1045 Landsdowne Manor Ln E, 38117 | 3.0 | 117 | 30 | 04/21/2026 | 0 |
| The Pointe at Kirby Gate 6480 Quince Road, 38119 | 3.1 | 60 | 22 | 08/23/2022 | 2 |
| The Summit of Germantown 6420 Quince Road, 38119 | 3.1 | 69 | 29 | 04/27/2023 | 1 |
Where is Avaline at River Oaks and what is nearby?
Avaline at River Oaks is in the East Memphis & the Poplar Corridor part of Memphis; the nearest acute-care hospital on HFC's hospital report is Baptist Memorial Hospital-Memphis, in the same ZIP code.
Next is Saint Francis Hospital at about 3.1 miles. Distances use ZIP-code centroids, so treat them as approximate.
If nursing care is needed later, the nearest CMS-certified nursing homes are Iris Cove Health & Rehabilitation (2.6 mi, CMS 1 of 5) and Signature Healthcare of Primacy (2.6 mi, CMS 4 of 5).
What questions does Avaline at River Oaks's record raise?
Start with what its own record raises: ask what led to the June 3, 2020 order and what monitoring is in place now.
- Ask for the most recent HFC statement of deficiencies and how each item was corrected.
- Ask how many staff are awake overnight, and whether medications are given by licensed nurses or certified medication aides.
- Ask to see the secured unit's daily staffing log; the rule requires it to be recorded every day.
- Ask whether the facility accepts TennCare CHOICES members for Assisted Care Living Facility services, and what room and board costs if it does.
- Ask for the written fee schedule; Tennessee requires 30 days' notice of any fee change and written disclosure of liability insurance before admission.
